The room was mediocre and the bathroom towels are like sandpaper. Drying off with these towels was a form of exfoliation torture which I am sure the hotel charged for as there were multiple hidden fees throughout our stay. Everything we did had a fee attached to it.
Additionally, my friend's boyfriend paid for champagne to be sent to our room for her birthday weekend. However, whoever took down the order at the hotel, didn't include who it was from on the card which ruined the entire surprise.
The staff at the Liquid pool party was extremely rude, unorganized, and unaccommodating.
Room service was consistently late. On the morning we were to depart for the airport, it took over an hour to arrive despite being quoted 30 minutes.
Overall, we were disappointed in the experience at this hotel.