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  • Worst service I've ever experienced. Called my order in 20min ahead and had to wait another 30min after I got there till my fries and pita were ready and there was no one else in the restaurant not a single person. It happened once and I thought it was a fluke but this is now the second time. Staff is incompetent and rude. The cooks just seemed to be hanging out and flirting with the server. I ordered pesto fries and they were out of pesto which they should have told me when I placed my order by phone instead of making me drive there to find out. Terrible I will never go there again which is sad because they're pesto fries are great but their service is so terrible I can't imagine going back and dealing with them. Service is everything and cypress grill is a prime example of losing business over service alone. I'm telling everyone I know and they have already stopped going because they are experiencing the same lack of professionalism and service.
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