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  • Terrible customer service. If you are renting a truck over 16ft they will make you take coverage. They say if it is an in town rental you have to take coverage which is $29.99 while my rental was $23.99. The contract states coverage is not mandatory and also ootional, but the guy says his office makes it mandatory. Go to uhaul where the trucks are lower in the back making loading easier, they come with a ramp on some and they dont make you take that silly coverage. I wouldnt rent from them again.
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