Here is an update on the utter disaster that is hertz car rental at Las Vegas. My car broken down in Sedona on day 1 of the rental. At 10 pm at night they sent a different car from Phoenix which was great. We asked for a refund they only took off $100. We wasted a day plus cancelled another reservation we had for an event - $250 + loss. All this when u have been a gold member for almost 15 years and renting from them. Avoid hertz.