Amazing! My dog broke his dew claw and we brought him in. The nurse came out to see him within a minute of our arrival. She gently took him back, fixed his dew claw and clipped all of his nails. When I approached the counter to pay, the receptionist said it was no charge. He was back on his feet in a matter of minutes. The staff was so warm and friendly! I will be recommending them to my family and friends!