My first impression of this office was not the best. The wait time had me very irritated as well as the process leading to the doctor. I have been a medical office manager and feel organization is something they really need. The young woman in the front was a little moody but I think the patient volume is stressful when she is doing it alone. The MA were phenomenal, polite, smiling faces, and very helpful. I was there actually for my husband who is in desperate need of 2 knee replacements. Nicole, was who we seen and she was well worth the wait and hectic process. She listened to what our concerns were, and had wonderful suggestions. She cares about her patients and their overall health. Thank you Nicole for everything!!! I would definitely recommend White Crane Medical for Primary Care and Pain Management.