After a horrible experience with another Toyota dealer in the valley, John Engen and April Jacob at Earnhardt went above and beyond to make sure that I had a positive experience.
They made sure I got just the right truck for me, at a price that worked for me, and then just kept trying to do everything they could to make sure I was a happy customer. They succeeded.
From just being kind and responsive to avoiding sheister-like sales techniques, and actually explaining all the features of my new truck, they have taken every opportunity to make me comfortable, happy, and well informed over what was going on.