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  • I just had a horrible experience there. I've been to this place a few times before. Never really impressed but gets the job done. I just happen to have a hankering for pho since it had just rained. Rare event and rain causes me to think of comfort food, which pho definitely is up there on my list. I come in, sat down, water served and barely glanced at the menu when I sh!t you not, the guy (I think he's also the owner) comes to my table and said something maybe like "Ready?" but it sounded more of a grunt. I had just happened to look to see that the #7 was what I wanted. I ordered rare beef pho with meatballs. He then takes me menu right off my hands. Um...I was going to take a look at the spring rolls, but ok, I guess I didn't really care for that. I'll just sit here and sip my water, without a straw, which I would like if someone would come by. I knew I wasn't coming here for service. Why is it so rare to have good service in Vietnamese restaurants? It must be a tall order but at least smile dude. I guess that's what I pay for. And then a cockroach walked across my table! Eeew! I shoo'd it away with my napkin, looked around to see that no one paid attention. Ok, I won't make a big deal. I just want to eat and go back to work. I noticed when I looked around that there was a couple in the corner looking across the room for service waiting for their bill. They don't know you're supposed to pay at the register, without getting the bill first. Then 2 guys seat at a table besides me. They were handed their water and menu almost immediately after sitting down. hmm prompt service....seconds later dude comes over to grunt. He just sat them down. One of the guys looked at the other and chuckles, he wasn't ready to order yet, they just were settling in. OK it was not my skewed perception, he really wants us in ready to order. Then the roach came back around. I'm done with this place. yuck. The guy must've eyed them because once the guys put their heads up, boom there he was again, "ready?" My pho came and I ate it quickly, hungry, don't want to think about it. Pho was so bland and disappointing. The bowl was small for $7.50. Upset with the roach more than the horrible service and food. Went up to register to pay and darted out of there, never to return. In and out in about 10-15 minutes.
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