My family always goes here for dimsum. This is their favorite place around and there are a few foodie family members too! This place is always full of Asians - that's how you know it's the real deal! I pretty much always see other people I know enjoying dimsum with their friends and family.
On the weekends, this place is always packed and there are usually several groups of people waiting. The host will give you a number and call out your number when there is a tavle available. They don't shout the numbers very loudly so you just have to stay close and listen. If you don't want to deal with waiting, I would recommend getting there early. I was there with family on a weekday during the holidays and it was still busy - but without a wait.
The quality of food is consistently good and fresh. There are some dishes or variations of dishes that are made to order and those usually come out pretty quickly too. I will say that it's definitely easier if you go with someone who knows the dishes. Makes the experience less stressful for everyone involved. The ladies pushing the carts do know a little English and will do their best to get you what you want if there is a language barrier. When in doubt, you can just point at the dish you want.
The pricing of the dishes is very reasonable and such a good deal for what you're getting in terms of service and quality. I would definitely recommend going with a large group of people so you can try more dishes without it being expensive.
The dining area is connected to the supermarket and other random stores/restaurants so it's great if you want to walk around to look at stuff either before or after eating.
I've come here at night when it's just a regular restaurant and the food is also very good. It's also not quite as busy at night.