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  • By far the BEST auto repair experience I've encountered in my 60 years. This was a HUGH repair. A brand new 2015 Lexus RX350 with less than 4K miles, involved in an accident with damages to the vehicle estimated to be greater than 30K. The staff at Caliber Collision- South Blvd., Charlotte led by David, immediately took ownership of the repair project. From start to finish they exhibited a superior Customer Satisfaction approach. From the timely photo updates of their progress, provided by Chris, to the painstaking efforts to ensure the highest quality repair effort, managed by David, this firm surpasses, by great lengths, any of their industry competitors. The focus they place on returning a defect free automobile is so evident I personally feel they should own the tagline...like it never even happened. Because that's exactly how we feel since they returned the vehicle...like it never even happened!!
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