First off, I want to add that my review is based on lunch experiences and not dinner.
I love the atmosphere, and the attentiveness of the staff. In that regard alone, Willow deserves 5 stars. What I did not like was my lunch even though it was a highly recommended dish (the crab cake). For the portion size, what I paid was laughable. I left starving actually. I think it would have been better for me to have chosen something else so I know better for the next time. Make sure you have a hearty breakfast before coming here for lunch and ordering the crab cake lunch.
I also want to add that the crab cake was nothing spectacular (perhaps I have been spoiled being that my husband is from Baltimore and I have experienced some amazing crab cakes in the past few years).
I will have to try to come back here for dinner sometime, but living in the city and having so many options closer to home makes me wonder if this will happen since my lunch experience was nothing exceptional.