I must preface this review with the fact that I am from Texas (extreme hospitality - Think Emily Post) and have worked in the service industry - I am not easily impressed.
I called the morning of to make reservations for 20 for 5 hours later. My error, wholly and completely. I accept that. Luckily, I reached Linda. She was incredibly accomodating despite my lack of planning. She was transparent in setting expectations that another party had reservations 30 minutes after ours and they are still obligated to meet those prior reservations. I completely understood, but again, great business practice.
Once we arrived, Linda greeted me with hugs and birthday wishes. There was a mishap with my drink and before I could say anything, my server sweetly swooped it up and Linda promptly brought a fresh one, again with apology (and some birthday appetizers). Not needed - but definitely apreciated.
The food was phenomenal. Thankfully, our group was okay with sharing each other's plates bc there was not one thing ordered that wasn't excellent.
Thank you to Linda, our server (my apologies for not grabbing your name) and the staff who all made my 30th brunch memorable. You offered me the Southern Hospitality I'm used to and rarely find in AZ. We won't hesitate to come back (with better planning on our end).