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  • Everything about this spa was great up until I went to pay. As a walk-in that wasn't planning on a pedi that day I stumbled upon this place and they could fit me in right away- that was great. There was a tech next to me helping an elderly lady to the sink so she could wash her hands, helped her in and out of the chair and told her she was beautiful which warmed my heart. My service was decent and worth tipping, but when I went to pay the tech told me "cash tip only," pointing to a sign saying the same and the. It is 2016, cash is not a common thing to carry these days, and I did not have any on me. He then pointed me to an ATM they have in the back. Here's the problem, we are almost in 2017 and living in a society that allows for cash to flow freely between apps. We can swipe cards on our phones and add cash tips, completing transactions happily within seconds. To take it further, we have technology for cars to drive themselves without a human being controlling the wheel, but I need to pay for my service, then walk to the back of the salon and make a separate transaction AND pay an additional fee in order to give you a tip that you could very easily add to the charge in the first place but choose not to? You are losing business and money if it is difficult for your customers to pay you.
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