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  • NEVER USE THIS PLACE. DO NOT RECOMMEND. THEY DO NOT FOLLOW UP, ASSOCIATES ARE RUDE, AND THE CUSTOMER SERVICE IS AWFUL. HARD TO BELIEVE HOW THEY STAY IN BUSINESS. I HAVE BEEN WAITING ON BOOKS FOR ALMOST TWO WEEKS AND WAS TOLD THEY WOULD ARRIVE IN TWO DAYS. DUE TO THEIR INCOMPETENCE I AM NOW HAVING TO DROP A CLASS. I am very upset and disappointed with the service that I have received. I was told by Frank the order would be placed on 8/27 and the order would arrive on 8/29. Now, almost two weeks later, my order still has not arrived. And the order was placed on 8/28 instead of 8/27. I have had to call every day to check on status, no one until today, after calling every day since last Friday has reached out to me. The customer service is not what I expected. These books were needed last Friday for a class that meets on Mondays. I will be two weeks behind since they will not come in until this Monday. This is unacceptable. If I had known that, I would have used another company to receive my books on time. Now, I do not have time to obtain the books from any other source before Monday. This has been a major inconvenience for me and I will know not to use your business in the future.
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