BUYER BEWARE!!!!!! We purchased a handful of items in Scottsdale to be delivered to our second home in Portland. We were told a delivery date and I booked a flight to receive the order. Our second home is in a high rise so I reserved an elevator as well.
24 hours prior to delivery I did not get a call to confirm time so I called them. The delivery was cancelled on their side because one of the items was damaged. They knew for 11 days and no one ever contacted me. This was the only reason to fly there so I was extremely frustrated not to be notified.
I'm working with the delivery company to get on the schedule and at least get the other items.
Living Spaces would not refund me on the spot for the item that they know 100% will never be given to me. They have a policy that they need to process on their end. They refused to send me an email that the return was even being reviewed. They apologized in a monotone voice for cancelling the delivery and not letting me know but offered no explanation. I question whether I will ever get my money back. I will never entrust this company again. They clearly care nothing about the customer after you walk out of the showroom.