So disgusted and disappointed I hate when I feel like I'm being ripped off. I will spread the Word all over so others don't experience my disgust. The company I used to book the party bus "platinum ride limos" apparently just like to rip ppl off and take there money. They are the most unprofessional people I have ever dealt with. I was late 15 mins from being dropped back off which the driver was aware of and stated not to worry. I checked my credit card and They charged me an additional $135, which was a full hour fee for services they DID NOT provide. Once I saw this additional charge on top of all that I spent for there services not to mention leaving the driver a Big Tip Just to basically be dropped off. I called the owner who basically implied that money meant more to him then his customers or future business of others would. I personally will spread this throughout Arizona. DO NOT BOOK WITH THEM TRUST ME.
If I could give a negative star I would, no need and sending a pretend response on the bottom of the review actting surprised or as if your company had no knowledge of this. Better yet Attempting to make fellow yelpers believe differently. I attempted and spent majority of my morning conversing about this with your company who could careless. It was very clear to me speaking with management that you could careless about your customers. Sad to see people could careless about customer service, dignity, and the good of there so called businesses.
ANOTHER EDIT-AFTER I WROTE THIS REVIEW THE OWNER "FRANK"DECIDED TO CALL AND MAKE THREAT TO REMOVE THIS REVIEW OR ELSE. NOT TO MENTION ADDITIONAL HARRASMENT TRUST ME AND BOOK ELSE WHERE.