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| - From the moment I walked into the WIlliam Penn I was impressed. This is clearly one of those big old hotels that has not lost any of its charm or class over the years and even in this modern, technology-focused world, still manages to grab your attention and admiration.
The front desk staff were professional and friendly and when I requested my room upgrade, they immediately worked to find me one. On arrival at my room, I was even more impressed by the upgrade I had received. My door opened to a hallway, with a large living room and dining room through one door, a marble bathroom through another, and ending with bedroom with work area, flat-screen TV and queen bed. This was a parlor suite and was extremely comfortable accommodation.
I had a lovely view of the gardens below and from the various rooms in my suite, I could see most of downtown Pittsburgh. Internet service was complimentary (for all Omni Select Guest members) and I had no problems with the connection speed. The hotel's fitness center was more than sufficient, with an array of cardio equipment and weight machines/free weights.
I ordered dinner from room service one of my two nights here and the food was spectacular. Breakfast at the hotel was also very nice.
I did not have a vehicle during my trip so parking was of no issue for me; hotel guests could valet only for $27 per night. There was no parking for any non-overnight guests of the hotel, which for some could be a problem. The hotel is conveniently located in the middle of downtown - you can easily walk to all kinds of restaurants and shopping (there is a Saks Fifth Avenue a few blocks away, as well as a Macy's). I was very impressed by the hotel overall - I will definitely stay here anytime I am in Pittsburgh.
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