Yup five stars!! Charles and his associate B (my apologies for not properly hearing his name) came out to my place after my AC stopped working on me. They analyzed the problem on my 30+ year AZ unit let me know the good news and the bad. The good news was that it was the motor, the bad news was that they did not have the part on their truck and would have to order it. I was immediately heartbroken as I had already survived almost 48 hours with no AC, but I figured heck what was another 24 hours.
Well Charles worked his magic because he as able to get the part for me the same day and came back after doing a service call to personally take care of my old AC unit. After much tugging, blow torching, you name it to get the rusty bolts and probably nails off, he was able to open up the AC unit and replace the motor and put everything back together again. Now Tada!! My air is blowing the lovely cool air that I remember thanks to Charles and his associate B!. You guys as well as the rest of your staff are the best. Thank you so much for taking suck good care of me. You went above and beyond and I am forever grateful!