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  • This past week I had my water heater go out as well as my garage system starting to act up. Just great, huh? Well, after getting the water heater taken care of, I needed help with my garage. The sensors on my garage unit started to get finicky and would sometimes prevent my door from closing. Even with clean, clear line-of-sight to the opposite sensor, the door was still acting up. I called American Veteran Garage Doors at 11:30 AM and asked for an appointment to get an estimate for repair/replacement of the garage system. Well, by 2:10 PM the same day, Tyson showed up! I was initially taken aback by his cold attitude (no greeting/handshake nor presenting his name). However, once we started talking everything warmed up and Tyson showed to be very knowledgeable and kind. We discussed the next steps and there were some options: 1) Fix the sensors or 2) Replace the garage motor unit. Tyson had everything in his truck and whatever I decided, he was ready to fix it right then and there! We discussed for a few minutes and, given that my garage motor is almost 10 years old and it too started to get unpredictable, I elected to replace the entire garage motor. Tyson got right to work and was done within about 1 hour. He even greased/lubricated my insanely loud garage door -- it's doing better now, but the door is ancient too. The job was done quickly and professionally. Prices are reasonable and Tyson did not push me one way or another in terms of what option to go with. Common sense prevails at this company and the fast response time is greatly appreciated! I highly recommend American Veteran Garage Doors for all your garage needs. Once it's time to replace my actual garage door, I will be contacting them for that job as well.
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