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  • This used to be a favorite of my wife and I for years since it first opened, primarily since we love Thai food and it was so close to our house. But it has continued to go downhill to the point where we'd rather drive a little further to go somewhere else. The big negative for us has been the service. It is a busy place, so we have made reservations the past several times and are never seated on time. We typically end up waiting 15 - 30 minutes after our reserved time to get seated despite showing up on time, which is unacceptable. On our last visit, they were 20 minutes late in seating us, and did not have menus for us when they finally did seat us. We sat there for 15 minutes and no one came around before my wife went back to the hostess to get us some menus. Our server did not show up for another 10 minutes after that. As far as the food, it's usually good but nothing exceptional. I've had much better Thai food at other places a little closer to Cleveland, that are also less expensive. Pad Thai is not cheap, and with our experiences with bad service only getting worse over time, this is not on our list to revisit anytime soon despite being 10 minutes away.
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