My hair stylist of 6 years called it quits so after searching around I decided to book a stylist at roots. I was SO lucky to get Lizette. From the second I met her, I felt at ease. She was so easy to talk to and was great at listening and generating conversation. She talked me into going one shade darker and I'm so happy I did (it's the darkest shade of black they have). I get more compliments on the color than I ever have before. Random people have walked up to me at restaurants to compliment my hair color. Thanks Lizette! I will definitely be back.