I KNOW congee queen is good but I CANNOT forgive the service of congee queen. In one night they spilled hot soup on me, forgot my order, and screwed up my order!! Bathrooms are also very dirty!
Food: 2/5
Sevice: 1/5
Ambience: 4/5
Price: 3/5
Food: Congee queen has too big of a menu!! Theres some very great dishes, congee, rice are all great! But there are some terrible dishes you have to watch out for.
Also the portion sizes looks big but they add a lot of extra filling to buff it up.
My rice soup dishes were extremely bland, they forgot my wontons, and brought me the wrong vegetables... the dish was awful.
My mother had a 2 meats rice dish and instead of adding more duck they filled it up with more bbq pork. It was 5pm and they were already out of duck!! Why?
Service: RARELY anybody speaks english and MOST speak only chinese.
they punched in the wrong order and i had to wait over 10 minutes to get 2 wontons from them.
Then when i asked them to help me package my soup because it was a bit heavy, they proceeded to spill hot soup all over my pants. Everyone could hear it but the server was probably a little off as he just continued. He then applogized and proceeded to just give me a lot of paper napkins to clean up
I went to the bathroom after to clean up only yo see a mother changing a diaper in the sink.
Ambience: its really great! Renovations look nice, and the place looks very great.
I wouldnt come back, to congee queen, i know their food is great and i will only get take out. The service as just so bad and its obvious theyre only there to look for cheap labour.