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| - Let me start by saying - I do NOT like leaving negative reviews... but looking at my hair every morning for the last couple of weeks made me do so.
Found Indulge on Weekly Plus with one of their special deals for a color and cut and had the stylist by the name of Antwaun. The deal was pretty sweet and the place is near work and of course the 2 existing Yelp reviews were 5 stars.. so I purchased.
The first red flag was when I tried to call for an appointment and the 2 phones listed on the deal kept ringing and ringing... I understand small business are busy, but not a good start. What did raise the real flag though, was when I was told while booking that the deal did NOT include styling or even a simple blow dry. Really?! Every salon other then Supercuts and such do include that with your hair cut.. After all - look at the price of a cut at Indulge - shouldn't that include a simple blow dry?! I do know some of these deals are specifically tailored, but who in the world would want to go get her hair done at lunch break and walk back to work with dripping wet hair? Not me! So... needles to say, to avoid the extra charge (which is not little!) I opted out from the color, with which Antwaun was very accommodating and asked for a simple blow dry instead. Boy, Am I glad I did!!! No, Really, huge relief I did not trust him with my color as well.. Hair grows out and can be cut again in a few weeks...but a messed up color can take months and destroy hair to be fixed.
The main reason for my One star review is that in my humble opinion this guy cut my hair worst than any hair stylist student I have been too. I will go as far as saying the worst hair cut I have ever had! Period. I pointed my concerns out to him while I was there and he assured me that in a couple of weeks and when my hair is styled it will look like what the cut was intended to be. To give him the benefit of the doubt I waited two weeks to write this review... and guess what, my cut is not looking any better...
Someone suggested that instead leaving a bad review (as I mentioned I don't really like doing that) i call Antwaun and explain and ask for a redo. No way I am trusting him again with the scissors. Sorry. I am just being honest.
PS - he frowned at the $15 tip I left him (not sure why I left him any, as I left the salon pretty unhappy !?). Also not sure what the other reviewers are talking about - the decorations, the space, atmosphere, the parking and all that - it is a little 3 chair room in a beauty mall, nothing special, paid parking cross the street (unless the clients of the salon can use free underground parking, which I was not made aware of).. But these are just the little things..
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