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  • My family has taken our pets here for about 30 years, and we have always received kind, caring, and professional service. I brought my cat straight to Long's from the pound in 1988, where she was seen by Dr. Killough Sr, all the way to 2008, when Dr. Brian Killough and Dr. Rich Wittman were amazingly kind and sensitive in helping me deal with the decisions that needed to be made about having her put to sleep. They have also sent cards after the death of every pet, even if the pet died at home. I also adopted two kittens from Long's in 2008, and they were extremely well cared for there, and are still recognized when they come back for checkups. If you are a client there, and have an issue with your pet after hours, they will either meet you at the hospital, or can advise you of where to go if they feel they are unable to handle the emergency. On one occasion, with a sick new kitten, Dr. Brian told me just to bring him down if it would help my peace of mind. I did, and it did! Same kitten, different night, Dr. Killough Sr. gave him meds that made him a new little guy. I've never paid on those visits, they just trust that I'll call and settle up the next day. I must say, I was shocked and sorry to hear of people's negative experiences with Dr. Killough, Sr. I have only known him to be kind and compassionate. Ever since I can remember, "Dr. Debbie" has been at the front desk-she is great! I would agree with other reviewers that the facility is old, but they are soon going to be building a whole new hospital just down the street, with expanded services and updated boarding facilities.
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