I used to love Anna's but my last manicurist there was a new girl and as it turned out had never done a set of gels before. I was told this after a gruelling and painful 3.5 hour stint where I was cut and burned with the nail tool repeatedly.
Anna personally told me she was not happy with the quality of the manicure and would give me this set free. This would have been fine if I had just been told beforehand or offered a cheaper rate for someone in training. But then she said I would have to pay $35 to fix them next time I came in, which she said I would have to do the following week. I definitely didn't.
When I got my next set of fills at another salon, my manicurist informed me that I had acrylics. Anna would have happily given me acrylics and charged me the $10 more for gels. It saddens me to have to write this review, as there are some amazing manicurists at Anna Pretty Nails, but bad business is bad business.