I have been going to MBW for a while now and have monthly brazilian waxing done. I have had hit or miss service, some very "green" team members, who have no idea what detail means. I have also found a few gals who have been good, but every time I call and book, I am told my regular waxer "has moved on". I want TWO THINGS: CONSISTENCY AND QUALITY. I really would like to stick to the same waxer, not be bounced around with whomever is there that day. In the bad cases, I have been left with patchy re-growth days later, which means it was not pulled out at the root, or red mild burns/redness from the wax being too hot. ALL OF THESE ISSUSE WOULD BE NON-EXISTANT WITH A SEASONED PROFESSIONAL. One time my appointment was cancelled and moved to another day...computer error was the issue? Overall, I am giving it one more try, then ending my contract with them. Bottom line: too much turn over.