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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had a fairly terrible experience with these guys. Sadly they don't run pre-inspections on their trucks, so of course the truck they were sending me broke down. Knowing we were on a tight schedule, they expected us to wait up to 5 days. When I said we would look else where, the "Manager" Marissa said she felt bad and would find a mover for me, but we would still retain our deal and pay SuperStar. Sounded odd to me, but I was over a barrel so I agreed. Two days later she still hadn't found anyone, but I honestly don't believe she was looking, as when I gave up and did it myself I found local movers inside 15 minutes. Marissa put on an interesting act with a whole I am trying to help you inspite of her evil bosses that don't want her to. But if you disagree or sound even the least bit annoyed with her, it turns into a guilt trip in an attempt to make you feel bad and do what she wants. When I tried to give them a shot at fixing it, and finishing the move by taking the stuff from storage and bringing it to our new residence, they would only take a couple hundred off instead of discounting the price of the movers I had to hire when their truck broke down. They got upset when I said no deal and wanted a refund. I finally did get my deposit refunded quite some time and many calls later. I would not recommend this company, they don't take care of their vehicles, will give you the run around for days acting like they are trying to fix the problem, while getting nothing done, and will guilt trip you like crazy if you decide to look elsewhere. The second star is purely due to the fact that they did eventually refund our money.
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