Walked in to get pork loins and lemon grass. I didn't really know where the lemon grass was and I've asked someone there and he mentioned he didn't know either but he would look into it. By the time I checked out, I had already given up looking to lemon grass but guess who flagged me down by the exit...? The staff that I had originally asked and in his hands were what I needed.
I'm reading some reviews and you should expect to pay a premium on the things you would buy. Do your due diligence and shop at many locations for the sales items, or base your meal prep on what meats that are on sale. I personally shop at many grocery chains and I stock up on things that I know I will use later on.
The reason for not a perfect score is the lack of selection of products, that's it.