The staff was bad. They almost did not allow me to take my test after producing a valid government ID. After I produced another form of ID, the lady still looked at me skeptically. It wasn't until my classmate stepped in to vouch for me that she finally allowed me to start my test. I question the training this registration lady received. Especially because I had no problem last year taking my USMLE Step 1 nor my COMLEX level 1 at this site.
I thought my problem was an isolated incident and would have dismissed it as such. However, after speaking to many of my colleagues whom have also taken their tests there. I must agree that I question the training they are receiving. They are very rude when things don't go according to plan.
The staff needs to be replaced and/or retrained.
If you come, bring two forms of valid government issued ID.
Worst prometric I have ever been to. I have had experiences with over 4.