Just about everyone at the salon is nice and friendly. I had an appointment and did not have to wait. I had an awesome hot stone pedicare (one of the best I have ever had). I would give that 5 stars! I also had a shellac/gel manicure that after 5 days is peeling on the sides. If it was not so far from my house I would go back. The lady that performed my manicure was not friendly at all and just touched my hand each time I had to move it to accommodate her. She actually only spoke once to say something to another customer. I would definitely go back for a pedicure and skip the shellac manicure!