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  • We come for the breakfast and it's always amazing, have been here many times with no issues on service or food. The last time we came, we ordered and it has been awhile with no food being delivered or nobody giving us an update. Finally we flagged somebody down to ask about the food, they went to go check and said "We had an issue with the ticketing system, so your order never made it to the kitchen." Meanwhile, tables who came in after us had their food and why didn't our server notice we had no food and take it upon herself to look into our food? She said they would put the rush order in and get our food out right away, but after 15 minutes later and no food, no apology, no drink refill, we left. We would've tried to pay for our 1 drink or explain why we're leaving, but we couldn't even find anybody. We'll be back because I'm sure it was an off day, but we used to go every few weeks and since this incident in January, we haven't been back. It really put a sour taste in our experience.
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