rev:text
| - Although I should know better than to argue on the internet, I feel the need to defend myself.
To clarify, I called Keith repeatedly and sent him an an email with my concerns for two days before i posted my review. I REALLY wanted you guys to come see what we were left with, i posted my review because i was dissatisfied my the service I paid for and felt ignored.
At no time was it ever explained to be that i would be paid PER pound for any damage or i would have found another company. I do not buy my belongings by the pound, so why on earth would anyone expect to be compensated that way?? I'm also curious when you came by to weigh everything? Does that mean that a beat up mahogany table is worth more than antique china or bluetooth LED bulbs?
Also, you asked me what i wanted, and i said, "I don't know. I'm so upset about this, i'd like all my money back, but i know that's not realistic, and it was really only just two guys, so why don't we figure out what those two guys cost, and refund us that amount'.
After no response, i did the math myself and sent you a spreadsheet that listed most of the items damaged by Two Amigos, including their value and a link to a replacement item.
Rate we paid for "Bobby/Rick" to insult us and throw around our belongings $189.00 X 9.75 Hours รท 4 guys X 2 guys = $921.38
I asked for $921.
I am glad you posted this publicly instead of FINALLY calling me back or answering my email. I think its important that people know the customer service policy of Two Amigos is that not only is the customer always wrong, (and a liar apparently). But it's TOTALLY OK to throw their stuff, charge them for 2 hour lunch breaks, hide fish in their basement to rot and damage their home.
|