Since writing this review, my husband and I have gone in to purchase a few other items from Jared, Tirzah in particular. She continues to offer the best customer service I've ever experienced. She treats you more like a best friend than a customer. She doesn't rush you, or try to convince you to buy something out of your price range. And she really commits to finding just the right thing for you, no matter how long it takes. And the other services (cleaning, resizing, etc) are quick, and very good. I really can't imagine going anywhere else for my pieces. I definitely suggest stopping by, and ask for Tirzah if you do!