I will give this LV a 5 star because of the great service I received from ALEJANDRO HERNANDEZ. He was kind, helpful, and patient. I went in there in my UCLA sweater and Nike Shox, but I knew what I wanted so I did not mind getting immediate attention like I do at the LV's in South Coast or Beverly Hills. A particular chubby, hairy, sales girl walked right by me, and went to help a caucasian couple. They made her pull out all kinds of handbags but they ended up buying NOTHING HA !! Then sweetheart Alejandro came out and showed me a few handbags that I liked. I was pleased with his service. I just wish that this Louis Vuitton store had more Alma MM handbags...