My dad told me about this place because I have been very skeptical going to other auto shops. I always end up calling him asking if I need this and that (like they say you do). And I did that the first two times here and both times my dad said you actually do need those things, how much? And both times they were extremely reasonable. They don't take advantage of you and they're extremely honest. Jamie is the girl who works at the front and she's amazing! She explains everything in layman's terms and is very helpful. I took my car in for an oil change and I bought my battery through them last year and she said the battery was reading low, so they replaced with an upgraded warranty battery, for free! Plus there's always coupons out there for this place. Would give them 10 stars if I could!