I went here on the advice of a business contact. It's cute, fun and my mani-pedi were excellent. I wonder if the reviews are really based on who you get for your service, maybe I was lucky. I stuck with the opi polish and avoided the urban Venus brand polish based on another review on here. I got the express mani-pedi which was really a reasonable price...call to book as I don't think they advertise it on their web page. I would recommend it to my girlfriends any day of the week.