2 stars for the cab showing up within 25 minutes.
Minus stars for the cab driver. When I called, the dispatcher took the pick up and drop off address. The cab driver (#3813) did not have the drop off address and before I gave it to him, he said is that short distance and seemed irritated when I said it was.
Its not my fault that the dispatcher failed to tell him how far and where we needed to go. We thought all cabs use GPS systems but he asked me in an irritated tone for directions. Closer to home, I told him to stay in the left lane and he then said he was using the GPS and knew where to go.
We had to take a final turn at the end of the road near the apartment and when I told him to take a left, he said there are several buildings here, where should I turn, when clearly all the said buildings were one apartment complex. His tone seemed condescending and I was so bugged by the end of the ride, I almost did not tip him, but gave him a basic tip. When we requested him to buzz the code to enter the code, he mocked us saying the phone is ringing in the house and made some stupid remark when I said 'no, it actually rings on the cellphone'.
I think the dispatcher should tell their drivers re distance so they do not end up being so rude to customers.