Lara was amazing! I bought the Groupon for the deep cleansing facial, fruit acid peel and jet peel. She explained that this was nothing like the "froo-froo" feel good facials you get at spas. This was a medical spa and would be different. Holy extractions! She explained everything she was doing along the way and why she chose what peel to do, what mask to use, etc. She was thorough when asking about medications, allergies, and products I currently use. The oxygen jet peel was so interesting. It was like power washing my face. I can't wait to return! HIGHLY recommend Lara!