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  • We ordered a the New Yorker style pizza from Marcos. As soon as we received it, I knew immediately it wasn't New York style. I took a picture of it and called the store. The guy who was the supposed manager was terrible on the phone. He told me he was sure he it was the New Yorker because he made the pizza. He made me feel as though I was just trying to get something free. I told him that I wanted to speak to his manager and he wouldn't put anyone else on the phone. He gave me the email of the district manager. I sent the picture of the pizza to him and never heard back. Marcos has always been our go to pizza. Our son loves the cheezybread. We are just really upset about the customer service from our past experience. My brother also ordered the New Yorker and sent me a picture of his. It is obvious they sent us the wrong pizza. I wish I could post photos of both in the review. Pretty good pizza but terrible customer service. I will post a picture of the new york pizza sent to us in the photos.
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