Stayed for a week. Room was not very clean at check-in, crumbs on the counter in the bathroom, Shelves under then counter were not just dirty they were filthy, TV remote doesn't work and I asked more than once to have it swapped, internet is garbage, shower was cold most of the time. My room key frequently deactivates. The heat in the room no matter what it's set at the room never gets below 75. This place pretends to be nice, but they do a worse job at the basics than a best western or comfort inn. I'd rather stay at a shabby hotel that keeps clean and has hot water than a lovely room that can't keep up on the basics like hot water, internet....