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| - First time coming to any Tim Horton's, expected better service and courtesy from a cashier that was clearly impatient when I'm trying to order for 6 people, 2 of which that don't know any English. The thing was I barely took that long to make my order. She wasn't listening to me as I had to repeat my parts of my order multiple times. I didn't know combo meals were able to get any drink on the menu (I'm from America, we don't do that around here lol) and she gave me an attitude about ordering drinks as if I should automatically know they do this. My GF told me she rolled her eyes at me after I looked away from her while taking my order... This is as extremely unprofessional as it gets; luckily I didn't catch that or there would have been a bigger issue at hand... Anyway, the drinks came lightning fast (although they were probably the most weak coffees I ever bought), and the food came along. I ordered 4 breakfast meals and 2 regular sandwiches. So it should have been 6 sandwiches, 4 hash browns and 4 drinks. I was missing 1 drink, the lady told me it wasn't on the receipt.
The cashier tries to convince her co-worker that she went over the entire order with me, meanwhile she did not whatsoever. I couldn't believe she straight lied in front of my face about it, but I laughed it off. To my defense, I told them I never mentioned the word "Hash Brown" in my order so how did I end up with a 4th Hash Brown if I hadn't ordered 4th meal? I ended up getting the 4th drink free but it was a huge hassle and I did not like how the cashier was acting at all. 2 stars cause the lady gave me a free drink, but service was remarkably bad and would have been 1 star otherwise.
TLDR: Cashier sucked, had an attitude, lied, and hard to cooperate with. She messed up my order, did not apologize or try to alleviate the situation. Go to another location, hopefully they didn't hire incompetent employees over there.
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