Good pancakes, awful service.
Arrived just after 11am on a weekday morning. It is obvious that service staff are not trained well - there were maybe 12 tables seated tops, but despite 3 waitstaff, we'd honestly have been better off if it'd been a counter service place! We were seated not too long after entering, but it took nearly 15 mins before anyone even brought us a menu (this is my pet peeve - I would have left had I been by myself), another 10+ minutes before anyone bothered taking our order, and another 25 minutes before our food even arrived. Nearly one hour after being seated to get our food at a place like this? Yikes. Servers never proactively filled our drinks either - we had to ask every time. And when we mentioned the long waits when paying our bill, the lady at the register just shrugged.
It's a shame as I liked my "November" pancakes - great flavor on these pumpkin pancakes with a nice, slightly moist texture - really good with syrup and the cream cheese topping. The rest of my party seemed to like their food as well. Too bad the service ensures I'll never be back.