I've always wanted to try hotpot at a restaurant and the opportunity came along when a friend of mine invited me to eat with her because before that I have only had home made hot pots, like tons and of all sorts. So I was very disappointed at the broths. She took the spicy and I took the non spicy one and neither one was to my satisfaction. Price was $20 all you could eat but when something isn't to your standards then all you can eat doesn't do much for you. The service was horrible. We waited over a half an hour to get anything. No broth no veggies no meat. Nothing. There were people there who arrived after who got theirs within 10 mins. I was so upset. I ended up grabbing cups and plates from a different table myself. When I asked our waitress why it was taking so long she just said "okay" smiled fakely and walked off. I am a very generous tipper but when service is as horrible as that, I do not tip at all. Some people may be ashamed to do that but I'm not and I would like the workers to know that they do not deserve any more than that one visit I gave them.