Even though my dad had a previously horrible experience with Dollar, I actually had a pretty good experience. I signed up for Dollar Express and was out of there lickety split. It's like Fort Knox to get out though. The staff were very friendly and helpful. The car ran perfectly, the price as a little high around $100 for 2 1/2 days. But it was easy to drop off and everything went smoothly. I'd rent from them again. Just make sure you sign up for the dollar express first.