Burgers are lame and dry, which is kind of a problem considering this is a burgers and malts place.
We ordered a combo with ($12) fries and asked if we could substitute onion rings. "Sure" said our server, but when the bill came we were charged an extra $1.10... and the onion rings were kinda soft, not crunchy on the outside.
The combo also came with a drink and we asked to substitute a malt. Same response "Sure", but again an additional charge of over $2.
I guess our server doesn't understand that it's common practice to let your customer know when there will be an additional charge for a substitution...
Malts are pretty good and it's the only thing that gets this place two stars
I feel like this location gets people by default being right next to jobing.com arena, but they don't really cater to repeat customers like a local restaurant, which means they don't go out of their way to satisfy you.