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  • I wish I could give Cox zero stars but Yelp won't allow it. I recently upgraded to their new Contour HD DVR box. I had been a Cox customer for almost 2 years,,,after calling for technical problems too long to list here, almost every night during the first two weeks after "upgrading" to their new Contour box I switched to Direct Tv and am in couch potato heaven ever since. After telling Cox I would rather have kept my old box because the new Contour was a joke with all the technical problems, they offered me yet another lame apology...I told them it was time for them to take some $$ off my bill of over $180 / month and after a 20 minute hold they came back to tell me they were refunding me $9.80 for my troubles...how generous! Trying to keep this as short as possible, but i could list 20 things better with Direct TV..especially the On Demand features. Besides the programming which is 1000 times better with Dir TV, there is no lag when rewinding and FF like with Cox, and I don't have to unplug my box 3 times a day to reboot it anymore because the screen freezes every two hours. Cox also tried to tell me if I switched to Dir TV I would not get local channels and would still need them for these channels...this is NOT TRUE!!! Dir TV gets all local channels! Also no cords or additional boxes for additional rooms.,,,I could go on and on. The remote is half the size too! With direct TV every single channel is in HD with no limited duplicate channels for HD. Unlike with Cox you can record the free programs you order on demand and almost every channel you get is also available in On Demand. Unlike Cox, my HBO and Showtime On Demand w Dir TV have every single movie they are showing and every full season of every series that has ever been shown on them, including mini series like The Pacific and Band of Brothers...every episode of every season of Sopranos, Curb, Eastbound and Down, The Wire, the Comeback, Extras,,,everything! Cox would show 2 seasons max of Sopranos and half the total series...none of the old ones that aren't on anymore for sure. The Dir TV sports pack makes the MLB, NBA and NHL packages uneccessary purchases (though still available for purchase) as you get Comcast and Fox sports channels from all over the country that Cox does not because Comcast is their cable competitor. If you live in Vegas with Cox MLB Extra Innings package you cant watch any Bay Area teams games as they are blacked out. Dir TV with Comcast Bay Area gets all these games, plus all San Diego and AZ games (Cox gets a limited amount of SD/AZ games on ch 96, but never both on the same night and most of the time neither, even when guide says it's on). I now get more games w out the MLB package on Dir TV than I got with it on Cox! Not to mention you can only get NFL package w Direct TV and it's free the first year! Also I switched to Century Link for internet for $30 a month...Cox was charging me $60 plus $15 for a home phone i don't use but needed for internet with them,,,no home phone needed w Century Link. Also my cox modem had no WiFi at that ridiculous price, while my tiny Cent Link box is a modem and Wifi router all in one piece of hardware (you need a separate router w Cox for WiFi). I had Direct TV 8 years ago and it has improved leaps and bounds since then.,,the picture is even better and most On Demand movies are in 1080 definition. Get Direct TV, you will love it...Cox is the worst across the board!!! AS
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