We love Cafe Rio but the service at this one isn't great. Whenever I place a to go order over the phone I try to give them plenty of time to have my order ready. No matter how long I give them my order still hasn't even been started when I arrive. The last time I had somewhere I needed to be. They charged my card and then informed me my order wasn't ready. I told them I had to be somewhere and they said there was nothing they could do. I asked if they could refund my money and the girl rolled her eyes and said she would get her manager. The manager was very nice and said my order was almost ready. When I got my order they had the wrong dressing. When I mentioned it to the girl (same one from before) she was super annoyed and wouldn't even look at me when she brought me the correct dressing. So great food but not very good service at this location.