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  • I have been to Joons many times in the past though not recently these days, but after my last experience (yesterday, a Friday night around 8pm inside an empty restaurant) will never visit again. The three of us ordered dakgalbee two portions with $6 of add-ons (btw, the signature ingredient rice cake of dakgalbee is not included and comes at an additional price of $2) and 3 bowls of rice at $2 each. The waiter told us that two portions will not be enough for the three of us to eat but we decided that we were not that hungry so stuck with our order. As we waited for our food, the server came back to inform us that we were no longer allowed to order three bowls of rice with two orders, but only one bowl per order of dakgalbee. My friend was upset as she felt it was not fair since we were paying for the rice. This "policy" was not written in their menu and clearly our server was not aware of it before as he accepted our order in the first place. In an alternative scenario, it wouldn't be very nice if a couple who had ordered 2 servings of dakgalbee and 2 orders of rice but gobbled down the rice too fast and wanted a third or even fourth bowl to accompany the dish and were denied that option (with what will they wipe away that last drop of sesame oil and charred gochujang?). Would they be expected to make a third or fourth order of dakgalbee just so they could order one or two more $2 bowl of rice? It's not like we are getting a great deal on a scarcely available ingredient. It is honestly the first time I have heard of such a policy. I suppose the policy is in place in the case where 20 people were to order one serving of dakgalbee and 20 bowls of rice and ruin their business having successfully filled their stomachs for only $2.50 per person. So I have concluded that Joons' real policy is You Can't Be Cheap and Full Too. They might also practice morning mantras chanting "Not Letting Scheming Customers Getting Away with Paying Less Than Premium for Mediocre Commodity" While on the topic of exercising vocal cords, another reason why I will not be returning to Joons is because the manager continuously interrupted our server in Korean, from across the room in an angry manner. We thought perhaps she had a complicated passionate point she did not know how to express to us, but of course we found out she was only an ill mannered individual when it was confirmed that she indeed spoke English fluently after she without prompt came directly to our table to address us personally albeit impatiently and rudely. As we decided to leave, with her blessing, she immediately resumed complaining loudly in Korean while returning to her seat at a four person dining table, perhaps to communicate to us departing customers how (i)mad(/i) she is about customers trying to order an extra bowl of $2 rice, or how unfair it is that other restaurants are packed while theirs stood empty on a Friday night.
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