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  • Associate was indifferent to my presence the day I went in. No greeting, no offer of assistance. When I asked if I could look at the fan deck, she gave it to me but didn't ask if there was anything I needed help with. I had some questions about paint sheens and products, but getting this young lady to talk was like pulling teeth, and I was the only customer in the place. The store layout was nice, the color samples were arranged in a nice manner, but I might as well have been invisible. I'm new to town and was quite disappointed, as a design professional I was used to working closely with BM reps in my home state and I like the product. I went to Sherwin Williams on the way home and got excellent service. I have switched sides.
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