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| - I'm sad to write this review as I really appreciate a good burger and beer joint. My husband picked this place out due to its proximity to Wolstein and the burger on a glazed donut bun that he thought would be fun for our son to try. After checking in, we were given a 20% off coupon on YELP, which would have helped a little with the disappointment, as I rate everywhere based on value for what they are. At full price, I'd never return here and not even sure that the discount would make a difference.
We were there on a Friday night during dinner/happy hour time. The front dining room was at about 1/3 capacity and the back bar about 2/3 of the seating was occupied. When we first entered, the place was full of grill smoke. I'm not sure if this is always the case, but something was definitely wrong with their ventilation system. This is the type of restaurant where you order at the counter and then they bring out your food to your table. There are several bottled and draft beers available at the counter with a full bar if you continue to walk further back into the restaurant. The hip chalkboard menu listed a huge selection of pre-fab burgers, sandwiches & salads and multiple sides and appetizers and then a build your own burger option. At first, I couldn't decide what to pick, everything sounded so good. The prices seemed a bit high which made me anticipate a really good burger. That just led to much disappointment. Also, there was a $3 charge to add fries to your sandwich. Typically the burgers were solo in a plastic basket...made me think they'd be huge.
The service was way less than welcoming or friendly with the bar staff in the back bar unhelpful and seemingly annoyed to have to wait on us. Everything I touched seemed sticky and dirty and the stools and table were wobbly. The bathroom was acceptable.
Sodas, ketchup, mustard and mayo along with plastic ware was self serve. They were out of multiple things we tried to order that were on their chalk board menus like ice cream, two different beers on their draft list, the Mountain Dew was empty as was the ketchup dispenser. No one at any time was apologetic for any of these things.
The burger patties themselves were machine formed if not food service frozen. The meat was under seasoned and WAY over cooked to a dried up charred tasting patty. I wish I would have removed the patty from the bun because I would have enjoyed the rest of the sandwich. The brioche bun was fresh tasting as were the toppings of lettuce, tomato, onion and pickle. The fresh cut fries were pretty good as was the sloppy Joe meat on the loaded tots. The cheese sauce on the tots was waxy & flavorless. The tots themselves were food service quality and tasted fine. The burger on the donut was tasty, too bad that burger was over cooked, but it was small and hardly had any bacon on it. The burger on French toast with bacon and egg was bland and only saved by the syrup served wth it. That patty was also crispy charred and dry.
With all the great food options in Cleveland, I really wouldn't bother with this one. I'm sure it is convenient though for the college kids at CSU. Our three small burgers with a side of loaded tots, a side of fries and one fountain drink came to $43. We bought two beers at the bar in the back.
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